Sunday, May 10, 2009

ITIL certification course

Last week was exhausting! It was a short week - the Monday had been a public holiday. But Wednesday to Friday I was on a 3-day course - ITIL Foundation certification. Basically this is all about processes that are (or should be) used within the IT industry, and in my new department (ITS) they like all staff to get certification. It's all theory and really hard to cram into your head! I was completely wiped out by it. We had an official exam on the Friday afternoon ... We'd done 2 trials (previous exam papers) and I passed both of them. But I failed the official one! I was so upset on Friday evening. I knew it was stupid but I'd put an awful lot of effort into it, and the fact that I'd passed the two trial ones easily - it was infuriating! I've decided I'm going to have to do the exam again - and if/when I pass, then I can let it all drop out of my mind and probably won't remember much of it at all.

Sigh ... I don't know why I've got so wound up about this - everyone at work dreads this course and there was lots of eye-rolling when I said I was going to it. I guess I'm not actually used to failing(!), and having put so much effort into trying to understand the concepts, and learn which processes went with which service - failing really got to me! I had to make a big effort not to have it cloud my whole weekend - ridiculous I know!

Feeling better now - it's Sunday afternoon and I've just been planting some potatoes in the veggie garden I dug over a week or two ago. I went to yoga yesterday afternoon - bit of a slog coz I was feeling weak and stiff, but I'm very glad I went (as usual!) Tomorrow morning bright and early (6am) I'm off to the hospital to have an IV-IG infusion. I need to get a CT scan organisied for the next month or so. If I don't catch my doctor (when he comes up to the ward to do his rounds) then I'll have to make an appointment to see him and get the forms. This (CT scan) is my yearly check-up ... :) Feeling fine about it now but I know I won't be sleeping too well the night or two beforehand. Ah well - cross that bridge when I come to it!


Susan C said...

GRRR! How frustrating to pass the trial tests and not the real thing. Too bad they don't just give employees feedback on their tests and let them retake immediately instead of going through the entire process again.

Ronni Gordon said...

Sorry about the tests. Sounds grueling and frustrating. I know what you mean about pre-checkup anxiety. I guess we all have it. Do you have any Ativan?


designer : anniebluesky :

graphics : VLADSTUDIO :